Questions and Complaints
The Department of Financial Institutions will only handle questions or complaints from Wisconsin residents, or those that are against companies located in Wisconsin. If your question/complaint does not meet these conditions please contact the consumer protection agencies in your state.
You can contact us by postal mail, telephone, or electronically, via
an online form. If you wish
to send your question or complaint to us by postal mail, please use
our standard
complaint form
(PDF: 297 KB / 2 pages)
or for mortgage banking complaints use the
mortgage banking complaint form
(PDF: 97 KB / 3 pages).
Guidelines for submitting a Mortgage Banking Complaint
(PDF: 68 KB / 1 page), and
Guidelines for submitting a Mortgage Fraud Complaint
(PDF: 91 KB / 2 pages).
Department of Financial Institutions
Bureau of Consumer Affairs
P.O. Box 8041
Madison, WI 53708-8041
608-264-7969
800-452-3328 (in Wisconsin)