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Credit Problems

Sometimes, because of sickness, job loss or other reasons, people become overwhelmed by bills. This is not the time to ignore the problem and hope it goes away. First, contact creditors in writing and advise them of your situation. While they are not obligated to give you extra time to pay your bills, they may be willing to consider alternative payment plans. Then assess your options:

Credit Counseling

If you are seeking help with creating a budget or working out a repayment plan with your creditors, then consider contacting a credit counseling organization. Through education, budgeting, and the use of a variety of tools, credit counseling organizations can help you reach your goal of ultimately eliminating your debt.

Many credit counseling organizations are nonprofit and work with you to solve your financial difficulties; however, be aware that just because an organization says it's a “nonprofit” organization, there's no guarantee that its services are free, affordable, or even legitimate. In fact, some credit counseling organizations charge high fees, which may be hidden, or urge consumers to make "voluntary" contributions that can cause more debt. For these reasons, it is important to choose a company that is licensed. Adjustment service companies that are licensed by the Wisconsin Department of Financial Institutions are required to follow laws that limit the fees that can be charged. For a list of licensed credit counselors, view this List of Adjustment Service Companies.

Most credit counselors offer services through local offices, the internet, or over the telephone. If possible, find an organization that is licensed and offers in-person counseling. Many universities, military bases, credit unions, housing authorities, and branches of the U.S. Cooperative Extension Service operate nonprofit credit counseling programs. Your financial institution, local consumer protection agency, and friends and family may also be good sources of information and referrals.

Reputable credit counseling organizations can advise you on managing your money and debts, help you develop a budget, and offer free educational materials and workshops. Their counselors are certified and trained in the areas of consumer credit, money and debt management, and budgeting. Counselors discuss your entire financial situation with you, and help you develop a personalized plan to solve your money concerns. An initial counseling session typically lasts an hour, with an offer of follow-up sessions.

For more info see Adobe PDF Document  Dealing with Credit Problems (PDF: 192 KB / 8 pages).

For a list of credit counselors see the List of Adjustment Service Companies.


This should only be considered after consulting with an attorney, as this will appear on your credit report for 10 years. There are two basic types of bankruptcy: Chapter 13 and Chapter 7. Chapter 13 allows a debtor to pay off creditors over 3-5 years. In this case debtors won’t lose any property or possessions. Chapter 7 involves the liquidation of all your assets, except those exempt by law, to pay your debts.

Although bankruptcy will clear most of your debts, it may not eliminate spousal and child support payments, some student loans, taxes or fines.

Re-establishing Credit

Re-establishing a good credit rating is not easy, but with hard work and perseverance it can be done. The best way to start is to establish a checking and savings account with your local financial institution. Often a smaller community bank, savings and loan or credit union will be more able to help you because their lending policies may be more flexible. Make sure to regularly deposit money into both accounts and never overdraw on either. Build a good relationship and a solid account history with them. You can then sit down with them and discuss your situation. Be honest regarding your past, but also highlight the effort you have put forth on your accounts with them. They may be willing to grant you a loan. You have then taken the first step to regaining good credit.

Although this method takes time, it is the best way for people to rebuild damaged credit. There is no quick way to fix credit, so be careful about responding to organizations who claim to be able to fix your credit overnight, or ask you to pay a fee for assisting you in obtaining credit. It doesn’t work that way.